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Clear and Productive Feedback Module

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What is CAP Feedback?

This program is specifically designed to incorporate feedback into the culture of a business so that it is a valuable and welcomed regular ritual. Simply put, feedback is essential because at its root, it is how a business prospers. Constant and vigilant course corrections are necessary to steer a business towards success. Keeping employees happy and motivated with clear direction is essential to maintain a high level of performance and satisfaction.

CAP Feedback is an acronym for Clear, Authentic and Productive Feedback. Each of these words has been carefully chosen to describe a crucial facet of a successful feedback program. Clarity is essential because people MUST be able to decipher the feedback they receive. Without comprehension, feedback is a waste of time. Authenticity means that people will take the feedback process seriously; they recognize that their real input is important to the CAP Feedback process. Trust is built within the organization as the process begins to mature. Lastly, in order to be useful, feedback should be productive – that is good feedback gives people understanding of how to improve performance in the future.

FullTilt Team Development has designed this program to be effective in any type of business environment. Quite possibly, it could be the single biggest positive step forward that any training could offer your business.

How does it work?

This event can complement any training program program wherby the concepts learned in the training are layered into a team building event in an interactive, hands-on and memorable format.

Key Aspects to Consider:

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Testimonials

Words From—
Client Testimonials.

“On behalf of the Management team, I would like to officially Thank You for leading our teams today through “End Hunger Games”! The feedback from our community was overwhelmingly positive and a great way to end our day. The donation to the Food Bank resonated with us all and was the best part of the exercise.”

Microsoft

End Hunger Games

“I am so happy that we worked with you for Capco’s event in Puerto Rico. I really can’t say enough good things about Kerry and his team. They were all incredibly helpful, fun, professional, and just plain great at their jobs. Such amazing attitudes, professionalism, and willingness to adapt. The feedback from participants has been overwhelming, everyone had such a great time.”

Capco

Beach Olympic Games

“I liked that different people can come together quickly when genuine effort is applied. We learned how to work together effectively. Teams can work well together when everyone is given space and opportunity to do what they do best. Teamwork can be achieved in a hectic setting.”

Teranet

Cross Boundary Comms Training

“Kerry, it was a pleasure meeting you. How you incorporated our characteristics and traits were perfect. I loved the elements to the boat building as well from negotiating, consulting, showcasing the product-all of it-YOU were the perfect fit for this dynamic team. What was created yesterday was epic and it will last with them for a lifetime. Thank you and thank you photos. I am sure we will be in touch.”

FCCS Consulting

Cross Boundary Comms Training

“The event was a huge success! Tom was amazing to work with! It created the common thread we wanted to pull through the entire meeting and beyond. Many mentioned how in the beginning they were skeptical and it seemed like an impossible task yet somehow over a short two hour period we were able to build a functional mechanism within our group AND connect the motions with two partner groups to achieve an extraordinary outcome.”

AstraZeneca

Cross Boundary Comms Training

“Kerry, the event was a HUGE success. People raved about how fun it was. This morning over breakfast, one participant told me they had participated in a lot of team-building activities, and this was by far the best 😊

Thank you so much - we will definitely reach out in the future!”

Elekta

Cross Boundary Comms Training

“We had a great experience with Fulltilt and still have people from the field who enjoyed it so much. They've reached out to get contact information for their own partner's event to help with recommendations. The event itself was easy because the team set everything up, it created an incredible experience for those involved. I've never hosted an event where EVERYONE participated in a way like they did with the raceway.

As someone who has planned multiple in-person events / activities, I truly feel this was an actual unique activity that none of our field members had done before. They were excited, engaged, and had fun with it. If we have another in-person event, we will absolutely leverage Fulltilt (maybe even the same activity) again.

Can't recommend enough! If there are any other questions I might be able to provide, happy to!”

Kat Gerlich

Cross Boundary Comms Training

“It really was quite spectacular! It went better than I could have expected. Everyone was engaged and enthusiastic and Kerri did a great job running it all! Our Angela was amazing too and kept everything running smoothly!

I will definitely share the feedback survey and pics with our team. Thank you for your help setting this all up and please let Kerri know we thought he did an amazing job!

I think the good word will spread and you will be getting some requests for info on your events.”

Spero Therapeutics

“The event was absolutely incredible. We received an outpour of feedback from the field sharing their gratitude for the event and many shared that this was the best event they've ever done. It allowed for incredible creativity, and the team really came together.”

BetterUp

Vice President, Head of Clinical Operations

“You and your team are rockstars! Everyone had an amazing time, lots of laughs and you nailed the theme of our building event. We simply couldn't have asked for anything more. We appreciate your enthusiasm and energy, it was contagious!

We really appreciate you taking pictures and videos for us!!”

Tokio Marine

“The event was really good. Tom is a self proclaimed Airbus fan, so that helped get us on side immediately!

The whole event was managed very well, the team learned a little more about each other as well as about themselves. Easy to follow activities creating a sense of understanding that while the activities were a game for us, to others it is their reality day in and day out.

Tom and August did a lovely job and we go to meet the non-profit from where the chairs will be distributed.”

AirBus

Cross Boundary Comms Training

"The event was a success! Initially, my group was nervous about what this "culture activity" would entail, but the activity exceeded our expectations. I'm grateful for your help and look forward to future opportunities.

Again, thank you so much; it was an absolute pleasure working with you all!"

Capital Impact Partners

Cross Boundary Comms Training

"We built cardboard boats and sailed them in the hotel pool during our first offsite as a team since PepsiCo Labs doubled its size. Our time in Miami was revealing and energizing, reinforcing our tight-knit culture as we bring innovative tech solutions to solve PepsiCo's challenges.." 😊

#team #culture #fun

PepsiCo

"The Team Building went great and Kerry did a terrific job of integrating salient points with our morning Keynote. We did have some participants that wished we had spent more time on the Domino Effect and a little less on the paper challenge, but I think a lot of take aways came from both activities and the overall group wanted to keep trying. We are gathering feedback with a survey and will share more with you next week.

Thank you!"

Pitney Bowes

Cross Boundary Comms Training

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